Service Terms & Conditions
Mad River Web maintains
a list of client and colleague email addresses for
the purpose of communicating individually or in bulk
any information that meets the following criteria.
- required for maintenance of email, website or
hosting account, ACCOUNT
- informative alerts such as email and virus threats,
ALERT
- products or services that we believe would enhance
your internet presence, NEW
When sent in bulk, the email will be identified in
the subject line by the words ACCOUNT, ALERT or NEW.
You are offered the opportunity to opt-out of the
ALERTs or NEWs.
Payment Terms & Conditions
Mad River Web requires
a current credit card**** on file for primary and/or
back-up payment purposes.
Invoices are payable upon receipt. Payment may be made by cash,
check, MC, Visa, or EFT in US currency. Please make checks payable
to Mad River Consulting and mail to the address below.
Interest at the rate of 18% per annum (1.5% per month) will be
charged on overdue payments. Client agrees to pay reasonable attorney
and collection fees in the event that account becomes overdue.
Payment not made within 30 days may result in site and/or email
suspension. Accounts will be assessed a $30.00 reactivation fee.
We invoice by the quarter hour for work outside the scope of hosting
support. The minimum charge will be a quarter hour. Please see additional
MadRiverConsulting
service and payment policies.
We reserve the right to get behind in our billing without forfeiting
any right to payment for services provided. We make every effort to stay
current with billing and will typically invoice every 3 to 6 months for
sporadic services to ongoing accounts, and every month or two for more
frequently serviced accounts. We have at times gone 12 months between billing
for minimal services. If you need us to handle your account any differently
than we have, please let us know.
If you have any fiscal or calendar year-end requests, please let
us know.
Automated Payments & Services
Mad River Web will
be happy to set up automatic charges to your credit
card for recurring services including the following:
- website hosting on MadRiverWeb (quarterly or yearly)
- participation in MadRiverBytes or VermontReciprocity
(quarterly or yearly)
- domain renewal (yearly)**
- reseller services (quarterly or yearly)
- purchases on your behalf such as links from other
services, pay-per-click promotional services (monthly,
quarterly or yearly)
We will also process non-recurring charges to your
credit card if you so authorize. You will be invoiced
as usual, and we will await a confirmation reply for
non-recurring charges, unless you authorize us in
writing (via email is acceptable) to charge without
awaiting confirmation.***
Quarterly services will be charged within the
first ten days of the first month of that quarter.
Yearly services will be charged within the first ten
days of the first month of the quarter beginning the
yearly cycle (i.e. yearly cycle starts in August,
yearly payment will be made in July).
Domains renewals** are done quarterly and will be done up
to 120 days prior to your renewal date. Clients with MadRiverWeb
full service hosting will not be charged for the first domain. Clients
hosting with other firms will be charged for each domain* and one
quarter-hour processing fee each time one or multiple domains are
renewed.*
*Prices subject to change without notice. View our
current rates:
**For those domains with MadRiverWeb designated as
the admin contact. MadRiverWeb takes no responsibility
for domain renewals for which we are not the admin
contact.
***We will be happy to process non-recurring charges
to your credit card at your request and with your
confirmation according to the following schedule:
- within a ten (10) day period from issuance of
invoice with no fee
- after ten (10) days and less than thirty (30)
days of issuance of invoice, we will charge a
processing fee of 2 percent of the total due
- after thirty (30) days of issuance of invoice,
we will charge a processing fee of 4 percent of
the total due in addition to any late fees that
may be assessed
****Credit card charges that are rejected or bounced checks will
be assessed a $30.00 re-processing fee.
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Names
The Mad River Consulting family
of company names, trade names, branches, and domain names includes
but is not limited to the following:
- MadRiverConsulting.com
- MadRiverWeb.com
- MadRiverBytes.com
- MadRiverBites.com
- MadRiverMenus.com
- MadRiverRentals.com
- MadRiverLodging.com
- SugarbushLodging.com
- MadRiverSkiHouses.com
- SugarbushSkiHouses.com
- MadRiverStore.com
- MadRiverClassifieds.com
- MadRiverInfo.com
- MadRiverArts.com
- MadRiverWeddings.com
- MadRiverDesign.com
- MadRiverEnterprises.com
- MadRiverInternet.com
- VermontReciprocity.c0m
- VermontIDX.com
- NortheastKingdom.com
- GreenMountainWaterSkiers.com
- StoweBytes.com
- VermontRestaurantGuide.com
- VermontBytes.com
- VermontMenus.com
- MealsOnLine.Info
- MadRiverFoods
- MadRiverBrands
- MadRiverBrand
Mad River Consulting is the
name that will appear on invoices, statements, and transaction receipts
when doing business with any of our names and/or branches.
https://secure.MadRiverWeb.com
is the URL on which all secure on-line transactions will be processed.
(not yet available)
Thank you for requesting Mad River Consulting to fulfill your internet
needs. Your referrals are appreciated.
Receipt
For payments by credit card you will receive an emailed receipt
with subject line: "Mad River Consulting Customer Receipt/Purchase
Confirmation."
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