Mad River Web provides some clients with the minimal services of DNS only or DNS and domain email without website hosting or development. Support for small dollar items can consume a significant amount of time and is more easily absorbed when we have the website business as well. Sometimes the reason for the minimal services is because a client has shifted some services away from MRW.

Whatever the reason, we thought it would be helpful to provide the benchmark for related pricing (see pricing here). Gmail domain name accounts are $5 or $10 per month, same price or more. Email without a website includes DNS (which is the programming that leads people to the various parts of service such as email and website) so that is why our pricing is more for the first email account.

Alternatively, you could take over your own domain registration and save $50, but then you would have to attend to that management. Coaching people on how to leave my service is not included as you might anticipate, but I do take the appropriate technical actions to assist in a transfer, an industry-standard courtesy.

What is the best way to collect information?

Simple, least costly: Create a form to be printed and filled out. Use a program such as Word, and save as a PDF so that it cannot be altered. [Read more…]

What do I get charged for? How much does consulting cost? Do I pay for email correspondence?

In a nutshell, all time is billable except for hosting and email support requests. This is also clearly stated in our terms and website pricing, where many answers can be found. If you read our mission and philosophy, you will understand that we put our “client” hat on before spending your money. [Read more…]